HMPS, one of the biggest automation manufacturers in the country, designs and develops bespoke packaging machinery to and equipment to identify foreign substances. Its machines are now sold in a number of Southeast Asian countries, as well as South Africa and New Zealand.
Linh Bui, HMPS’s business development manager, said its base in Adelaide made it ideally placed to service Southeast Asia because of time-zone similarities and geographical proximity.
He said Southeast Asia’s rising middle-class growth and the expansion of its food and beverage industries had created demand for effective packaging systems.
“We provide a whole gamut of turnkey products for packaging food and drinks,” he said.
"We provide remote monitoring options for our products where we include a modem and camera on the machine.
“As soon as we get a phone call we can review footage and identify what the problem is and where it occurred and work with the customer to resolve it quite quickly.”
HMPS has more than 300 machines in the field and has grown by almost 30% in the past three years.
It is in the process of developing other niche products including machines with Internet of Things technology to benefit its ability to service remotely.
The company is trialling the technology in Australia and plans to roll it out to its international clients if it proves successful.
“We are developing a way in which the customer and us would be able to monitor performance and put in preventative procedures during production,” Bui said.
“For example, if you're looking after multiple sites, you would be able to monitor the situations on your mobile or tablet while you are traveling, and make sure the machines in the factories are working how they should.”